Thursday, 4 May 2017

Is Your Organization ROI Ready?

Greetings!

Completed an impact study for a client for their leadership program.  The client approached me stating that training has taken place and the CEO needs to know the monetary returns of the training. Can we calculate the ROI on the leadership program?

Indeed, I said yes. What followed next was a series of interviews with the participants, supervisors, training managers to check how the training had benefitted them on their job. The interviews were taken two months post training. Few of the responses are listed below

1. I understood what it means by trust in leadership.
2. Better understanding of team
3. Now I can lead by example
4. This training had been a great initiative
5. The program helped me to enhance my knowledge and skill
6. This training was required to better understand organizational goals and processes

One thing I realized was participants were not much aware as to what is expected of the training. This was my first question to the VP learning if participants were aware as to what was expected of them and how were they going to document it?

After much discussion, we came to a conclusion that Business Alignment was missing. How can ROI be calculated of the business alignment itself was missing. My next question to the VP was

"Is your company ROI ready?"

What do you think about your organization? Is your organization ROI ready? Do write to me on sonali@exponentialadvisory.co.in

With Gratitude
Sonali Wagle

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