Dear Friends
Grateful to share that recently we completed a survey to check has implemented ROI process. The reality is ROI is not even a considered. Many of the companies do not even have the data.
Companies studied - 41 large scale companies, multinational companies, public sector undertakings, private companies.
Out of these 16 companies have sent their HR / training personnel to uprade their skills in the ROI area,
Hope that next year we do this survey, we get more data and the company's willingness to implement the ROI process.
Grateful to share that recently we completed a survey to check has implemented ROI process. The reality is ROI is not even a considered. Many of the companies do not even have the data.
Companies studied - 41 large scale companies, multinational companies, public sector undertakings, private companies.
Out of these 16 companies have sent their HR / training personnel to uprade their skills in the ROI area,
The objectives of the study are
- To understand the extent to which participants who upgraded their ROI skills were able to implement the ROI process in their company.
- . Identify the barriers and enablers to implement the ROI process.
- . Recommendations to make HR and training a profit center.
Industry
|
Companies
Surveyed
|
No. of Companies
|
No. of Participants
|
Pharmaceutical
|
5
|
3
|
6
|
Chemical and
paint
|
3
|
1
|
1
|
Business process
outsourcing
|
4
|
1
|
4
|
Chemical
|
2
|
1
|
2
|
Power
|
4
|
2
|
5
|
Banking and Finance
|
5
|
2
|
2
|
Automobile
|
6
|
2
|
3
|
Insurance
|
5
|
1
|
2
|
Oil
|
5
|
2
|
|
Packaging
|
2
|
1
|
1
|
Total
|
41
|
16
|
24
|
RESULTS
Table 2 shows the confidence level of the participants to apply the concepts learnt.
Table 2: Participant’s Reaction vs. Confidence
Level
Confidence Level %
|
||||
Concepts
|
Less than 60
|
60 to 70
|
70 to 80
|
More than 80
|
Objective setting
|
20
|
30
|
40
|
10
|
Making action plan
|
35
|
30
|
30
|
5
|
Collect reaction data
|
10
|
90
|
||
Collect learning data
|
10
|
90
|
||
Monitor and collect application
data
|
60
|
20
|
20
|
|
Measure impact
|
15
|
80
|
||
Calculate ROI
|
50
|
40
|
10
|
|
Use of Isolating
techniques
|
70
|
20
|
5
|
5
|
Design questionnaires
|
15
|
20
|
60
|
5
|
Rating as per the ROI implementation is given
below
- 90 percent and above =
Fully implemented
- 75% to 90% = Above
average implementation
- 65% to 75% = Average
implementation
- 55% to 65% = Below
average implementation
- 55% to 65% = Tried but
failed
- Below 55% = Did not
attempt
- Did not get any
information from the participant
Table 3 depicts the data integration summary of the companies who attempted the implementation of the ROI process.
Company
|
Reaction
|
Learning
|
Application
|
Impact
|
ROI
|
Pharmaceuticals 1
|
A
|
B
|
D
|
F
|
NA
|
Chemical and paint
|
A
|
C
|
G
|
F
|
NA
|
Business Process Outsourcing
|
A
|
A
|
B
|
C
|
-
|
Chemical
|
A
|
F
|
F
|
G
|
NA
|
Power
|
A
|
B
|
B
|
B
|
96 %
|
Finance
|
A
|
C
|
G
|
F
|
NA
|
Automotive
|
A
|
C
|
G
|
F
|
NA
|
Packaging
|
A
|
C
|
F
|
F
|
NA
|
Energy
|
A
|
C
|
F
|
F
|
NA
|
Pharmaceuticals 2
|
A
|
B
|
C
|
D
|
-
|
Grateful to all those who participated in the survey.
With Gratitude
Sonali
www.exponentialadvisory.co.in
www.exponentialadvisory.co.in
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