Dear Colleagues
Many times companies call us and requests if we can conduct the training can also measure the effectiveness/ ROI?
Our answer is NO. We say either we will conduct the training or measure the effectiveness. It is like saying that I will teach, I will set the paper and also give marks.
However, that does not mean that training partners are not answerable when it comes to evaluation and ROI. Some of the things that a company needs to check before finalizing the training partner/ vendor. Below is a checklist to select training partners/ vendors
Many times companies call us and requests if we can conduct the training can also measure the effectiveness/ ROI?
Our answer is NO. We say either we will conduct the training or measure the effectiveness. It is like saying that I will teach, I will set the paper and also give marks.
However, that does not mean that training partners are not answerable when it comes to evaluation and ROI. Some of the things that a company needs to check before finalizing the training partner/ vendor. Below is a checklist to select training partners/ vendors
| AREA | PARTICULARS | PROVIDES (YES/NO) |
| Knowledge and Skills | What modules to be covered | |
| The skills proficiency to be attained | ||
| Tools to be used per module for application | ||
| Level of ROI that can be attained per module | ||
| Training material provided per module | ||
| Does the training company conduct a training needs analysis and offer consultancy? If yes what are the rates? | ||
| Will the vendor provide any coaching/ followup | ||
| Training Material | Prereading material per module | |
| Case studies and examples per module | ||
| Training material module wise | ||
| Hours of Training | Duration of the course | |
| No. of training hours per module | ||
| Minimum/ expected hours of attendance per training | ||
| How many hours are you expected to spend on learning and assessment activities outside of formal attendance time? | ||
| How and when will the assessment take place | ||
| Will training and/ or assessment be undertaken in a real workplace | ||
| What support services are provided? For eg. Support for those with language, literacy or numeracy difficulties. | ||
Total Cost of the Fees |
Are training costs based on the number of students or is there a set charge for a particular course? | |
| What are the specific costs associated with the provision of technical support, eg an annual cost or renewable subscription, a charge per PC being supported, charges based on the number of users, etc? | ||
| Terms and conditions of payments (inclusions/ exclusions) | ||
| For Online Training Vendors | If the training or education provider offers some or all of the program | |
| online, make sure you ask the following questions: | ||
| What are the technological requirements? | ||
| What computer and software will be needed? | ||
| What download speeds are required? | ||
| What level of computer literacy is required of learners? | ||
| Is there helpdesk support for technical issues? | ||
| Is there trainer support for the course? When is this available? | ||
| How will the assessment be conducted? | ||
| How do you ensure that the person participating in online | ||
| activities is the person enrolled in the course? | ||
| Are there any additional fees? | ||
| Refund policy | Read Terms and conditions | |
| ROI for the Training Expected (%) | To mention the ROI expected due to the training |
